What appalled me was the fact that it was a totally anonymous note. No Dear customer, no indication who in M&S it is from. No information about what to do next or who to contact if you are concerned.

Me, I’m not fussed. My email is out there in the wild, but I deal with a lot of the ‘silver surfing’ brigade who lose sleep over this sort of thing. They worry about it for days and then send it to me asking what they should do about it.

So I’m really disgusted with Marks and Spencer about this. They should have a better attitude – irrespective of how small the disclosure.